Harbord is a self-help tool for people managing cravings and working on recovery from substance use. It is not medical care, it is not treatment, and it is not a crisis service. If you are in danger, call 911. If you are in crisis, call or text 988. These Terms are a binding agreement, and Section 20 requires most disputes to go to individual arbitration instead of court unless you opt out within thirty days.
Harbord (the "App") is published by Miggy Studio LLC, an Oregon limited liability company ("we," "us," or "our"). "Harbord" is a brand name and is not a separate legal entity. We may transfer these Terms and the App in connection with a sale or transfer of the business, and these Terms will continue to apply without any further action by you.
You can reach us at support@getharbord.com.
By downloading, installing, or using the App, you agree to these Terms, to our Privacy Policy, to our Health and Wellness Disclaimers, and to our Subscription and Billing Terms. Each of those documents is part of this agreement. If you do not agree, do not use the App and delete it from your device.
You must be at least 18 years old to use the App. By using the App you confirm that you are 18 or older. The App is not directed to children, we do not knowingly permit anyone under 18 to use it, and we do not knowingly collect information from anyone under 18. If we learn that a user is under 18, we will take reasonable steps to end that use.
The App is intended for use in the United States. We make no claim that the App or its content is appropriate or available for use in any other country.
Harbord gives you a set of self-directed tools you can use on your own device: exercises to work through a craving in the moment, breathing and grounding exercises, guided audio, writing prompts, a place to record your own reasons for recovery, a trigger map, a plan you build yourself, a list of contacts you choose, milestone and check-in tracking, and educational reading and audio about recovery.
That is the whole of what the App does. It works entirely on your device. It has no accounts, no logins, and no server that holds your content.
This section matters more than any other in these Terms. Please read all of it.
Not medical care. The App does not diagnose, treat, cure, or prevent any disease or condition, including substance use disorder. Nothing in the App is medical advice, mental health advice, or a substitute for care from a licensed professional.
No provider relationship. Using the App does not create a doctor-patient, therapist-client, counselor-client, sponsor, or any other professional or fiduciary relationship between you and us. We are not your treatment provider.
Not a crisis service, and no monitoring. We do not monitor what you enter, we do not read your journal, we do not receive alerts, and no person is watching for signs that you are in trouble. Nothing you type, record, or tap in the App reaches us or anyone else. Do not use the App to ask for help in an emergency.
Not a substitute for treatment. The App is designed to sit alongside professional treatment, medication, mutual aid meetings, and the people in your life. It is not designed to replace any of them.
No promises about results. We do not promise that using the App will help you avoid a craving, avoid using, stay sober, or reach any other outcome. Recovery outcomes vary and depend on many things outside the App.
In an emergency, call 911. If you are having thoughts of suicide or self-harm, or are in crisis for any reason, call or text 988 (the Suicide and Crisis Lifeline). For substance use treatment referrals, SAMHSA's National Helpline is 1-800-662-HELP (4357). These are independent services. They are not run by us.
Stopping certain substances suddenly, including alcohol and benzodiazepines, can be dangerous and can be fatal without medical supervision. The App does not and cannot assess whether it is safe for you to stop using any substance. Talk to a medical professional about how to stop.
During setup the App may show you a screen that invites you to sign a statement about choosing recovery, and the App refers to that screen as a "contract." That word is used the way people use it in recovery, meaning a promise you make to yourself. It is not a legal contract.
Signing that screen creates no legal obligation of any kind, for you or for us. It is not enforceable by us, by you, by a family member, by an employer, by a treatment program, or by a court. Nothing happens if you do not sign it, and nothing happens if you sign it and later change your mind. The screen and anything you type into it stay on your device.
Everything you put into the App stays on your device. That includes your journal entries, your reasons for recovery, your trigger map, your voice recordings, your contacts, your dates, your check-ins, and your craving logs (together, "Your Content"). We do not receive it, store it, back it up, or have any way to see it. This is a design choice, and it is the single most protective thing about the App.
Because of that design, three things are true and you need to understand all three:
Your Content is yours. We claim no ownership in it and no license to it. We could not use it even if we wanted to.
Subject to these Terms, we grant you a personal, limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use one copy of the App on a device you own or control, for your own personal, non-commercial use. That is the entire grant. We keep every right we do not expressly give you here.
We own or license everything in the App that you did not create: the lessons, articles, audio recordings, meditations and visualizations, scripts, exercises, prompts, illustrations, characters and character names, the names Harbord and Miggy Studio, our logos, and the design, structure, and code of the App. All of it is protected by copyright, trademark, and other law.
You may not copy, reproduce, republish, distribute, sell, license, publicly perform, publicly display, or create derivative works from any of it. You may not use it to train, fine-tune, or evaluate any machine learning or artificial intelligence model. You may not use our names or logos without our written permission.
You agree not to:
The App includes a screen that links to the official meeting-finder pages of independent recovery organizations, a link to the federal treatment locator at FindTreatment.gov, and other screens that link to independent crisis lines and educational resources. Those links are provided for your convenience only.
We do not run, control, host, verify, vet, or endorse any of those organizations, their meetings, their content, their websites, or their volunteers. We are not affiliated with any of them, and listing an organization does not mean it has approved or reviewed the App. We are not responsible for meeting information that is wrong, out of date, or removed, or for anything that happens to you at a meeting or in contact with any outside organization. Once you leave the App, that organization's own terms and privacy practices apply, not ours.
Names of outside organizations are used only to identify them so you can find them.
The core tools you need to get through a craving are free. Some educational lessons and additional guided audio require a paid subscription. All purchases are made through the Apple App Store or Google Play, not from us. Our Subscription and Billing Terms govern pricing, free trials, automatic renewal, cancellation, and refunds, and are part of this agreement.
We want to be straightforward about this in both directions.
The App does not use AI on you. There is no chatbot, no AI companion that talks back, no automated system that generates a response to what you enter, and no feature that analyzes, transcribes, scores, or interprets your journal entries, your voice recordings, or anything else you put into the App. Your content is never sent to an AI service, because it is never sent anywhere.
We used AI to produce the narration, and nothing else. The guided meditations and visualizations are narrated by a synthetic voice created with text-to-speech software rather than recorded by a human narrator. It is not a real person's voice and it is not a clone of any identifiable person. The written lessons are original material written by Harbord's founder, who holds a Master of Social Work degree. They are not AI-generated.
None of that content is personalized to you. Every user sees and hears the same lessons and the same recordings. Nothing in the App is generated in response to your situation, and no part of it is tailored by a model.
If we ever add a generative AI feature that responds to you, we will clearly label it inside the App, disclose it in the App Store and Google Play listings, update this section and the Privacy Policy before the feature goes live, and tell you what, if anything, leaves your device. We will not quietly convert an existing feature into an AI feature.
We may change, add, or remove features, content, or lessons at any time, and we may suspend or stop offering the App entirely. If we stop offering the App, we will give reasonable notice through the App or the store listing where practical. We are not required to keep any particular feature or lesson available.
If the App is discontinued, Your Content stays on your device until you delete the App. Use the Backup and Restore feature to export anything you want to keep.
We may update these Terms. If a change is material we will post the updated Terms with a new "Last Updated" date and give notice in the App before the change takes effect. Continuing to use the App after that date means you accept the updated Terms. If you do not accept them, stop using the App and delete it. A change to these Terms does not change the arbitration agreement in Section 20 for any dispute that already arose.
THE APP AND ALL CONTENT IN IT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, AND STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, THAT IT WILL WORK ON YOUR DEVICE, THAT CONTENT WILL BE ACCURATE OR COMPLETE, THAT DATA ON YOUR DEVICE WILL BE PRESERVED, OR THAT THE APP WILL PRODUCE ANY PARTICULAR RESULT.
Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.
You understand that recovery from substance use is difficult, that relapse is common, and that no tool can prevent it. You choose to use the App on your own, without professional supervision, and you accept the risks of doing so. You are responsible for your own decisions about your treatment, your medication, your safety, and whether and when to get professional help.
To the fullest extent permitted by law, you release us and our owners, contractors, and licensors from any claim arising out of your use of the App or your reliance on anything in it, including any claim relating to relapse, overdose, injury, illness, self-harm, or death. This release does not apply to any claim that cannot be released under applicable law.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, LOSS OF PROFITS, LOSS OF GOODWILL, OR PERSONAL INJURY, ARISING OUT OF OR RELATING TO THE APP, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, WARRANTY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP WILL NOT EXCEED THE GREATER OF (a) THE AMOUNT YOU ACTUALLY PAID FOR THE APP IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100).
These limits apply even if a remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations, including limitations on liability for personal injury, so parts of this section may not apply to you. Nothing in these Terms limits liability for fraud, or for anything else that cannot be limited under applicable law.
You will defend, indemnify, and hold us harmless from any claim, loss, liability, or expense, including reasonable attorney fees, arising out of your misuse of the App, your violation of these Terms, or your violation of any law or third-party right. This does not apply to any claim arising from our own gross negligence or willful misconduct.
Read this section carefully. It changes how disputes between us are resolved.
Informal resolution first. Before starting an arbitration, you agree to email us at support@getharbord.com describing the dispute and what you want, and to give us sixty days to try to resolve it.
Agreement to arbitrate. If we cannot resolve it, you and we agree that any dispute arising out of or relating to the App or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The Federal Arbitration Act governs this section. Arbitration will take place in the county where you live or by video or telephone, at your choice. The arbitrator, and not any court, decides all issues about the scope, enforceability, and interpretation of this arbitration agreement, except that a court decides whether the class action waiver below is enforceable.
Class action waiver. You and we each agree to bring claims only in an individual capacity. Neither of us may bring or participate in a class, collective, consolidated, coordinated, or representative action. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this waiver is held unenforceable as to a particular claim, that claim, and only that claim, will proceed in court and the rest of this Section 20 stays in force.
What is carved out. Either of us may bring an individual claim in small claims court instead of arbitration. Either of us may seek injunctive relief in court to protect intellectual property rights. Nothing here prevents you from reporting anything to a government agency.
Your right to opt out. You may opt out of this arbitration agreement by emailing support@getharbord.com with the subject line "Arbitration Opt-Out" within thirty days after you first accept these Terms. Include your name and the email address you want us to use. Opting out has no other effect on these Terms and does not affect your use of the App.
If arbitration does not apply. If this Section 20 is found not to apply to a dispute, that dispute will be brought only in the state or federal courts located in Multnomah County, Oregon, and both of us consent to jurisdiction and venue there.
These Terms are governed by the laws of the State of Oregon, without regard to its conflict of laws rules. If you are a consumer, this does not take away any protection you have under the mandatory law of the place where you live.
Apple. This agreement is between you and us only, not with Apple. Apple is not responsible for the App or its content. Apple has no obligation to provide any maintenance or support for the App. If the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, and to the maximum extent permitted by law Apple has no other warranty obligation of any kind. Apple is not responsible for any claim relating to the App, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, and any claim under consumer protection or similar law. Apple is not responsible for investigating, defending, settling, or discharging any third-party claim that the App infringes intellectual property rights. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a terrorist supporting country, and that you are not on any U.S. Government list of prohibited or restricted parties. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
Google. If you obtained the App from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to this agreement and is not responsible for the App or for any claim relating to it.
Whole agreement. These Terms, together with the Privacy Policy, the Health and Wellness Disclaimers, and the Subscription and Billing Terms, are the entire agreement between you and us about the App.
Severability. If any provision is held unenforceable, it is modified to the least extent necessary to make it enforceable, or struck if it cannot be, and the rest stays in force.
No waiver. Our failure to enforce a provision is not a waiver of it.
Assignment. You may not assign these Terms. We may assign them, in whole or in part, to any entity we form or control, or in connection with a merger, sale, or transfer of the App or the business.
Survival. Sections 5, 6, 7, 9, 16, 17, 18, 19, 20, 21, and 23 survive any termination.
Contact. support@getharbord.com